The following Terms and Conditions govern the use of this website and your interactions with Firefly Education.
In ordering from or interacting with Firefly Education, it is assumed that you have read, understood and accepted the conditions of purchase and/or use listed below.
I acknowledge that by signing up for a Firefly Online Account I am bound by the following Terms and Conditions. These Terms and Conditions are applicable to the use of iMaths Online, Maths Trek Online, Sound Waves Online, Writing Time Online, Think Mentals Answers, Think Mentals Digital, English Stars and BitMaths (where relevant).
I understand whether purchased via individual access or school access, where an online product is categorised as a class licence it is paid per class, a teacher licence is paid per teacher and a student licence is paid per student. I confirm that the number of classes, teachers and students (where applicable) purchased is correct and that only these classes, teachers and students will use the resources.
Under the terms of this agreement, in accordance with the Copyright Act 1968 I am not authorised to:
‘Individual access’ means online access obtained for use by an individual for their classroom only. Individual access is applicable (but not restricted) to the use of:
‘School access’ means online access obtained for use by teachers or personnel within a school for subscribing classrooms only. School access is applicable (but not restricted) to the use of:
Firefly Education uses the eWAY Payment Gateway for online credit card transactions at our websites. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY Payment Gateway are secured payments.
Firefly Education accepts no responsibility for incorrect billing/shipping address, phone number or email address details entered by the customer. It is the customer’s responsibility to check these details carefully.
After ordering via our web store, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. Orders are generally (but not always) dispatched within two to three working days. The delivery time is dependent on your location and subject to the demands and weather impacts of standard delivery services across Australia, which can change at any given time. Generally we advise to allow up to 10 working days to receive your order, however please understand this timeframe is not guaranteed by Firefly Education. If you wish to query a delivery, please email firstname.lastname@example.org.
Firefly Education is proud of our products and guarantee all our products as advertised. We will attempt to replace any defective merchandise (subject to stock availability) or refund you for any defective merchandise (including reasonable shipping costs) provided that:
Should there be any problems with defective product, please contact Firefly Education first. All returns must be prearranged by emailing email@example.com. Please check your order carefully as we do not provide refunds or replacements should you order incorrectly or change your mind.
Firefly Education reserves the right at its sole discretion not to supply certain customers or to apply limitations of quantity or value where it is appropriate.
Firefly Education makes no representations or warranties of any kind as to the operation of this website or the information, content, materials or products included on this website.
This website is at the customer’s sole risk. Firefly Education does not warrant that this website, its servers or emails sent from Firefly Education are free of viruses or warrant its uninterrupted availability. Firefly Education will not be liable for any damages of any kind arising from the use of this website, including direct, incidental, and consequential damages and loss of business or profits.
Firefly Education reserves the right to make corrections and changes to this website at any time without notice.
These Terms and Conditions are governed by Australian law. Any grievance or dispute is subject to the non-exclusive jurisdiction of the Australian courts.
For more specific terms and conditions, refer to each competitions’ individual terms and conditions page.