Help Desk

For technical support and answers to our most frequently asked questions.

Videos seem to be blocked – what can we do?

Back to Troubleshooting articles

Videos seem to be blocked – what can we do?

English Stars iMaths Sound Waves Think Mentals Writing Time

All videos created by Firefly Education are hosted on Vimeo. To ensure you have access, please whitelist *.vimeo.com. If you are concerned about giving your students full access to Vimeo, we recommend whitelisting only if the referrer is *.fireflyeducation.com.au.

Having trouble with our products?

Submit a Help Desk request