Help Desk

For technical support and answers to our most frequently asked questions.

I'm trying to purchase a licence for my school, but my school is listed as unverified – how can I get it verified?

Back to Firefly Online Account articles

I'm trying to purchase a licence for my school, but my school is listed as unverified – how can I get it verified?

BitMaths English Stars iMaths Maths Trek Sound Waves Spelling Think Mentals

When a school is listed as unverified, it means the school details have not been saved in our system. Try searching again to see if there’s a verified school with details that match your school. To do this, you can either type in your postcode or choose a State and enter a search term, such as school name, street or suburb.

If you still can’t find a verified listing of your school, submit a Help Desk request below and we can update our records.

Having trouble with our products?

Submit a Help Desk request