Help Desk

For technical support and answers to our most frequently asked questions.

I’ve forgotten my password – what should I do?

Back to Firefly Online Account articles

I’ve forgotten my password – what should I do?

BitMaths English Stars iMaths Maths Trek Sound Waves Spelling Think Mentals Writing Time

You can reset your password. Go to the log in page, enter your email address and select the Reset Password button. You should then receive reset instructions in your inbox. If you do not receive reset instructions, please check your Junk folder.

Having trouble with our products?

Submit a Help Desk request