BitMaths Help Desk - Firefly Education

Help Desk

For technical support and answers to our most frequently asked questions.

Firefly Online Account

How do I update my school details in my account?

7 series
I’ve forgotten my password – what should I do?

7 series
I am a Class Builder Administrator – what does it mean if a teacher is unverified?

6 series
I'm trying to purchase a licence for my school, but my school is listed as unverified – how can I get it verified?

6 series
My school has a school licence, but the products aren't appearing in my account – how can I get access to the products?

6 series

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Troubleshooting

See all 2 articles

At Home Learning

I'm a home-schooler – how do I purchase BitMaths?

BitMaths

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