Maths Trek Help Desk - Firefly Education

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Maths Trek Help Desk

Firefly Online Account

How do I update my school details in my account?

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I've added teachers to our Class Builder, but they're saying they don't have access – what can I do?

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I’ve forgotten my password – what should I do?

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I am a Class Builder Administrator – what does it mean if a teacher is unverified?

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I'm trying to purchase a licence for my school, but my school is listed as unverified – how can I get it verified?

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Videos seem to be blocked – what can we do?

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Are Firefly Online products part of the Safer Technologies 4 Schools (ST4S) Product Badge Program?

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